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Advisory
Jul 26, 2024

Customer Advisory - Potential Canadian Rail Delays Update #2

CN has received clearance from local authorities to move trains through the main line route through Jasper, AB. ONE will continue close collaboration with CN to ensure we are providing the best solutions to our customers.
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Advisory
Jul 26, 2024

Customer Advisory - Argentina Surcharges Update - July 26th, 2024

Ocean Network Express can now accept surcharge payments in Argentina (on a collect basis for Argentina imports and prepaid for Argentina exports).
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Advisory
Jul 25, 2024

Customer Service Alert - Update

Typhoon Carina has moved out of the affected region, and businesses are stabilizing and returning to their normal operating function. We are glad to report that our Service Teams are reporting Business as Usual as of the afternoon of July 25th.
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Advisory
Jul 25, 2024

Customer Advisory - Potential Canadian Rail Delays Update #1

As an update to our July 24 advisory, main line operations with CN have been suspended again due to recent worsening conditions from the wildfires (as of 2100 hrs 7/24). Due to the unstable conditions, there is no estimated time for reopening.
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Advisory
Jul 24, 2024

Customer Advisory - Potential Canadian Rail Delays

RCMP and Parks Canada requested CN close its mainline due to an approaching wildfire sparked by a lightning strike. This has affected the mainline east of Jasper, AB, on its Edson subdivision.
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Advisory
Jul 24, 2024

Customer Service Alert - Potential Delays

Typhoon Carina is moving through the South China Sea severely impacting businesses with widespread power outages and flooding throughout the region. ONE is working to ensure we stabilize our operations in all of our support offices however we may see some longer delays with some of our Customer Service functions. We apologize in advance for any negative impact to our normal processing times. We appreciate your patience and understanding as we work through this situation.
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Advisory
Jul 22, 2024

ONE CAMBODIA STARTS OPERATIONS ON AUGUST 21, 2024

Starting August 21st, 2024, ONE will operate in Cambodia through a new local representative, O.N.E. Ocean Network Express (Cambodia) Co., Ltd.

You may notice minor changes in ONE system, especially the nomenclatures that are being modified from Element Shipping Co., Ltd to Ocean Network Express.

Kindly arrange to register O.N.E. Ocean Network Express (Cambodia) Co., Ltd. as your new supplier for invoices and local charges.
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Advisory
Jul 21, 2024

EU ETS Calculation Logic & Latest Developments

Ocean Network Express (ONE) would like to inform you of the EU ETS Calculation Logic &
Latest Developments.
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Advisory
Jul 18, 2024

Customer Advisory - Notice of Surcharge Update: Manaus Port, Brazil

Effective August 16th, the following Low Water Surcharge (LWS) will go into effect.
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Advisory
Jul 11, 2024

ONE's NEW SERVICE LAUNCH - ASIA LATIN AMERICA 4 EXPRESS (ALX4)

Ocean Network Express (ONE) is delighted to announce that we are launching a new shuttle service, Asia Latin America Express 4 (ALX4), to meet the increased capacity demand for Asia to Mexico West Coast cargoes.

Service Name: Asia Latin America 4 Express (ALX4)
Effective Vessel: MV ONE Reputation, Voy 0002E (ETA Shanghai 16/August 2024).
Port Rotation: Shanghai - Busan - Lazaro Cardenas - Shanghai
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