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Press Release
Aug 02, 2021

Ocean Network Express digitally transforms its customer experience with Salesforce

Salesforce, the global leader in CRM, and Ocean Network Express (ONE), the 6th largest container carrier in the world, have today announced the successful deployment of ONE’s new CRM platform built on Salesforce Sales and Service Cloud.
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Advisory
Aug 02, 2021

ONE Import Port Demurrage Payment Portal - Group 7 Launch

We are pleased to announce the seventh group launch date and locations for ONE’s new single standardized payment platform for all North American Import Port Demurrage payments.
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Advisory
Aug 02, 2021

RAIL OVERWEIGHT SURCHARGE (AGW) - NOTICE OF UPDATE 8/29/21

Please be advised of an update to the Rail Overweight Surcharge (AGW) for all DRY export cargo moving via rail transport within the United States under all trades. This excludes refrigerated cargo. The surcharge will be effective August 29, 2021.
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Advisory
Jul 30, 2021

eModal Temporary Outage

Ocean Network Express was notified of a systems outage with the eModal portal on July 29, 2021 at approximately 2:15 pm EST. and lasting until July 30, 2021, approximately 05:00 am EST.
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Advisory
Jul 30, 2021

AL5: General Average Declared for NYK Delphinus 0086W/E as of 30th July

Further to our Customer Advisory dated July 23, 2021, General Average was declared for the
vessel NYK Delphinus after encountering a fire incident.

Based on latest updates, we plan to commence discharge operations at Oakland for the cargo
and containers onboard the vessel. The target date is August 9, 2021, subject to final
confirmation and change. Please be reminded that the discharged containers can only be
released after the General Average Security is submitted and confirmed by the General
Average Adjuster.
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