• Sign in
  • Tracking
  • Schedule

TRACKING

You can enter several numbers, separated by a space or comma.

Latest News

Read all news »
Advisory
Jan 27, 2023

CUSTOMER ADVISORY: UPDATE TO OUTBOUND DEMURRAGE CALCULATION 1-27-23

Dear Valued ONE Customers,

Please be advised that effective February 27th, 2023, Ocean Network Express (ONE) will introduce an updated outbound demurrage calculation in the North America region (the US and Canada), matching with the ocean terminals’ Earliest Return Date (ERD) and ONE’s Rail Receipt Date (RRD).

Currently ONE has been applying the concept of the Demurrage Free Receiving Date (DFRD) for the outbound demurrage calculation to avoid factoring in the vessel schedule delay into the outbound demurrage calculation. Effective February 27th, 2023, ONE will implement an updated logic consistent with ERD from the ocean terminals.
Read more »
Advisory
Jan 26, 2023

Update - Detention Clock Stop - Union Pacific (UP) Temporary Ingate Suspension - January 26th, 2023

We have received the information below from Union Pacific (UP). “Be advised that due to a main line service disruption near Santa Rosa, NM, Union Pacific (UP) will temporarily suspend service between the ports of LA/Long Beach and Council Bluffs, Kansas City, Chicago (Global 4) and Chicago interchange to eastern carriers (Ohio valley)”.

Effective 12:00 local time Tuesday, January 24th, 2023, temporary ingate suspensions will go into effect for the following lanes:
Read more »
Advisory
Jan 24, 2023

Union Pacific (UP) Temporary Ingate Suspension - January 24th, 2023

We have received the information below from Union Pacific (UP). “Be advised that due to a main line service disruption near Santa Rosa, NM, Union Pacific (UP) will temporarily suspend service between the ports of LA/Long Beach and Council Bluffs, Kansas City, Chicago (Global 4) and Chicago interchange to eastern carriers (Ohio valley)”.

Effective 12:00 local time Tuesday, January 24th, 2023, temporary ingate suspensions will go into effect for the following lanes:
Read more »
Press Release
Jan 18, 2023

ONE Launches 3 New Southeast Asia to Australia Services

Ocean Network Express (ONE) is pleased to announce that we will launch 3 new Southeast Asia to Australia Services. These services will be a direct replacement of our existing services in order to improve service reliability. ONE will continue to deploy our vessels on the services, which are expected to start from early March, subject to regulatory approvals.
Read more »
Advisory
Jan 05, 2023

NOTICE OF SURCHARGE UPDATE - COMPENSATION FOR BREACH OF AGREEMENT (CBA)

In order to continuously provide reliable service and best prevention efforts, Ocean Network
Express (ONE) will implement a surcharge, Compensation for Breach of Agreement (CBA),
for all shipments being misstated. The new level will be applicable across all trade lanes and
services and will be valid until further notice.
Read more »

ONE SUBSCRIPTION

Subscribe to our mailing list to receive the latest updates from ONE

ONE respects your privacy. We will not share your information with any third party organisations. Please read our Privacy Policy to learn more.