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COVID-19: Customer Service Advisory
During these challenging and uncertain times, Ocean Network Express (North America) Inc., wants to assure our customers that our Service Center Teams, both in North America and around the world, are fully operational and performing to meet your business needs.
COVID-19: Operations Advisory #5
Update #5: As ONE North America management continues to monitor the impact of COVID-19 on our industry, we would like to provide an update on the key operating areas which could affect operations.
THE Alliance Announces COVID-19 Response Measures for May and June 2020
Following the global outbreak of COVID-19, the members of THE Alliance have revised schedules for May and June to mitigate the impacts of the pandemic.
Ocean Network Express to Suspend China-Australia (CAE) Service
Due to the impact of COVID-19, Ocean Network Express (ONE) is suspending the China Australia service (CAE) which is jointly operated with Maersk and MSC.
COVID-19: Documentation Advisory
Due to the global spread of COVID-19, we recognize that some may not be able to go about day-to-day business in the usual way.