Further to our first Customer Advisory, informing about the fire incident onboard of the
vessel at the Port of Los Angeles, we would like to inform that General Average was
declared by the owners of the M/V ONE HENRY HUDSON.

Ocean Network Express (ONE) would like to inform you that the LUX Service will undergo a Proforma Adjustment aiming to provide schedule reliability, stability and service improvement to better serve our valued customers.

We regret to advise that mv.ONE HENRY HUDSON was involved in a fire incident on November 21, 2025 at Port of Los Angeles, California, and some containers which are onboard may have been affected. 

We are pleased to announce the launch of our new IG4 (India-Gulf Service 4), designed to provide enhanced connectivity between West India and the Middle East.

Ocean Network Express (ONE) would like to update the OBS surcharge quantum w.e.f January 1st, 2026.

Ocean Network Express (ONE) would like to inform you of the upcoming updates to the East Coast South America Express 2 (SX2) Service Proforma.

With the recent addition of  Halifax, Nova Scotia (Canada) as the first North American port call to our Transatlantic 4 (AT4) service, we would like to advise you of the latest Canada customs reporting requirements for import shipments discharging at a US port.

Following on from our customer advisory dated 13th October 2025, we are very excited to confirm that our new ONE branch in Greece - Ocean Network Express (Europe) Limited, Greece Foreign Branch - will commence operations on 1st December 2025.

The requirement for the UN 38.3 Test Report for the transport of Class 9 Dangerous Goods through the Port of Ningbo has been reinstated, with an updated submission deadline effective immediately.

Ocean Network Express (ONE) is pleased to announce expansion of our services in the West Asia region. To better serve the Maldives market, we have appointed Seaway Logistics Maldives Pvt Ltd as our Agent in Male, Maldives.