- All News
- 81General News
- 96Advisory
- 106Press Release
- 1886CSR News
- 2016CA eCommerce Enhancements
- 2226CA Newsletter
Customer Advisory - Potential Canadian Rail Delays
RCMP and Parks Canada requested CN close its mainline due to an approaching wildfire sparked by a lightning strike. This has affected the mainline east of Jasper, AB, on its Edson subdivision.
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Customer Service Alert - Potential Delays
Typhoon Carina is moving through the South China Sea severely impacting businesses with widespread power outages and flooding throughout the region. ONE is working to ensure we stabilize our operations in all of our support offices however we may see some longer delays with some of our Customer Service functions. We apologize in advance for any negative impact to our normal processing times. We appreciate your patience and understanding as we work through this situation.
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ONE CAMBODIA STARTS OPERATIONS ON AUGUST 21, 2024
Starting August 21st, 2024, ONE will operate in Cambodia through a new local representative, O.N.E. Ocean Network Express (Cambodia) Co., Ltd.
You may notice minor changes in ONE system, especially the nomenclatures that are being modified from Element Shipping Co., Ltd to Ocean Network Express.
Kindly arrange to register O.N.E. Ocean Network Express (Cambodia) Co., Ltd. as your new supplier for invoices and local charges.
You may notice minor changes in ONE system, especially the nomenclatures that are being modified from Element Shipping Co., Ltd to Ocean Network Express.
Kindly arrange to register O.N.E. Ocean Network Express (Cambodia) Co., Ltd. as your new supplier for invoices and local charges.
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EU ETS Calculation Logic & Latest Developments
Ocean Network Express (ONE) would like to inform you of the EU ETS Calculation Logic &
Latest Developments.
Latest Developments.
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Customer Advisory - Notice of Surcharge Update: Manaus Port, Brazil
Effective August 16th, the following Low Water Surcharge (LWS) will go into effect.
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ONE's NEW SERVICE LAUNCH - ASIA LATIN AMERICA 4 EXPRESS (ALX4)
Ocean Network Express (ONE) is delighted to announce that we are launching a new shuttle service, Asia Latin America Express 4 (ALX4), to meet the increased capacity demand for Asia to Mexico West Coast cargoes.
Service Name: Asia Latin America 4 Express (ALX4)
Effective Vessel: MV ONE Reputation, Voy 0002E (ETA Shanghai 16/August 2024).
Port Rotation: Shanghai - Busan - Lazaro Cardenas - Shanghai
Service Name: Asia Latin America 4 Express (ALX4)
Effective Vessel: MV ONE Reputation, Voy 0002E (ETA Shanghai 16/August 2024).
Port Rotation: Shanghai - Busan - Lazaro Cardenas - Shanghai
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Customer Advisory - Congestion Surcharge - Los Angeles to West Coast South America
Effective August 8th, the following congestion surcharge will go into effect.
CONGESTION SURCHARGE AT DESTINATION (CGD)
CONGESTION SURCHARGE AT DESTINATION (CGD)
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Revamp of KCS2 service
Ocean Network Express (ONE) is delighted to announce the enhancement of our KCS2
(Korea-China-Straits 2) service with exciting new details.
Korea-China-Straits 2 service (KCS2)
Effective Vessel: MV KMTC DALIAN, Voy 2407S (ETA Pusan 04/July)
Port Rotation: PUSAN-INCHEON-QINGDAO-SHANGHAI-SINGAPORE-PORT KLANG-
CAT LAI-SHEKOU
(Korea-China-Straits 2) service with exciting new details.
Korea-China-Straits 2 service (KCS2)
Effective Vessel: MV KMTC DALIAN, Voy 2407S (ETA Pusan 04/July)
Port Rotation: PUSAN-INCHEON-QINGDAO-SHANGHAI-SINGAPORE-PORT KLANG-
CAT LAI-SHEKOU
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Customer Advisory - New Service: Guyana Service (9GY)
Ocean Network Express is pleased to announce the upcoming Guyana Service (9GY) connecting Georgetown, Guyana, to ONE’s Services Network in Latin America.
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Customer Advisory - Notice of Overland Common Point (OCP) Update
Please be advised of the revised Overland Common Point (OCP), effective August 1st, 2024. The new rate levels will apply to all import shipments to the United States or Canada. This applies to all services and will be valid until further notice.
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