When transporting your cargo, safety is our number one priority. To ensure compliance with our Global acceptance policy and safety standards, we are performing verification of all bookings to make sure that all cargo is correctly declared, packed, and stowed. This measure is a critical step in preventing accidents and ensuring the safe handling of your cargo.
We know that declaring the correct commodity is as important for you as it is for us. As a Shipper, it is your responsibility to declare your cargo and to provide with the correct information, we therefore we kindly ask for your collaboration in checking that all cargo booked is correctly declared.

Please be advised that effective April 1, 2025*, Ocean Network Express will assess import line demurrage for all inbound shipments at Ports America - Seagirt in Baltimore, MD after free time has expired.

Effective May 1st 2025, ONE will be instituting a Container Management Fee for Discharge (CMD) of USD 15 per container on all bills of lading at destination. This fee will cover the cost for structural container damage USD 500 or less per container.

This is an update to our previously published advisory on March 11, 2025, with changes to deadlines/requirements highlighted below. Please be informed that this advisory replaces the previously published advisory.

The ICS2 phase 2, deployment window, for house level filers opened December 4th 2024 and will close April 1st 2025.
For customers who intend to complete their own house level filing, we have created the guidelines below to ensure a smooth transition, streamline your customs processes and avoid any potential delays.

Please be advised that effective March 5, 2025*, Ocean Network Express will assess import line demurrage at PSA Fairview Cove and PSA Atlantic Hub in Halifax after free time has expired.