We are proud to share with you our tenth edition of the new ONE View North America Customer Newsletter.

Further to our Customer Advisory dated July 30, 2021, General Average was declared for the
vessel NYK Delphinus after encountering a fire incident.

As advised, the discharge operations for the cargo and containers onboard the vessel is
expected to be commenced at Oakland on August 9, 2021, subject to final confirmation and
change. Please be reminded that the discharged containers can only be released after the
General Average Security is submitted and confirmed by the General Average Adjuster.

Salesforce, the global leader in CRM, and Ocean Network Express (ONE), the 6th largest container carrier in the world, have today announced the successful deployment of ONE’s new CRM platform built on Salesforce Sales and Service Cloud.

We are pleased to announce the seventh group launch date and locations for ONE’s new single standardized payment platform for all North American Import Port Demurrage payments.

Please be advised of an update to the Rail Overweight Surcharge (AGW) for all DRY export cargo moving via rail transport within the United States under all trades. This excludes refrigerated cargo. The surcharge will be effective August 29, 2021.

South Africa - Update 3 SA terminal Transnet IT disruption