Payments received by check will incur a processing delay of up to 5-business days between payment receipt and application in our system.

Please be advised of an update to the Rail Overweight Surcharge (AGW) tariff for all DRY export cargo moving via rail transport within the United States under all trades. This excludes Refrigerated cargo. The surcharge will be effective July 22, 2021.

Ocean Network Express (“ONE”) is pleased to announce the launch of a new feature
“Proactive Notification”, which is now available within ONE’s eCommerce website “Track & Trace – Visibility Summary – Event Notification”.

Further to our Customer Advisory dated July 9, 2021, General Average was declared for the
vessel NYK Delphinus after encountering a fire incident.

Regarding the status of the containers/cargo, we continue to follow up with relevant
stakeholders for any further development and we will share once more information is made
available.

On the other hand, it is noted certain number of containers are still waiting for the General
Average Security submission. Customers are encouraged to take immediate action to post
General Average Security and the necessary documents to ensure timely cargo release
without unnecessary delays. Please be reminded that the containers cannot be released even
after discharge from the vessel unless General Average Security is submitted and confirmed
by the General Average Adjuster.

We are glad to inform, with a jointly effort among all parties, Yantian terminal is back to
normal operation.

Ocean Network Express (North America) Inc. is providing this update regarding rail import cargo moving via the UP (Union Pacific Railroad) network.

Further to our Customer Advisory dated July 13, 2021, MOL Charisma serving in our East Coast 5 (EC5) Service ran aground shortly after departing Vung Tau on July 5, 2021 and vessel was refloated on her own. The vessel is currently at anchorage in Vung Tau.

Based on the latest updates, the vessel will be berthing at the port of Cai Mep on or around July 20, 2021. The plan is to discharge all cargo onboard MOL Charisma and to transfer onto ONE Honolulu 213E, to their intended destinations, subject to final confirmation and change.

Over the past few days civil unrest in South Africa has resulted in rioting and looting in
some parts of South Africa. This action mainly affects the provinces of Gauteng and
KwaZulu Natal. The South African government has drafted the South African National
Defense Force (SANDF) to assist local law enforcement agencies in both provinces in
efforts to restore peace.

Further to our Customer Advisory dated July 8, 2021, MOL Charisma serving in our East Coast 5 (EC5) Service ran aground shortly after departing Vung Tau on July 5, 2021 and vessel was refloated on her own.

The vessel has arrived Vung Tau and is currently at anchorage. Based on initial survey assessment, the vessel requires repair and is unable to continue her intended voyage in EC5 service.

Further to our Customer Advisory dated July 1, 2021, General Average was declared for the vessel NYK Delphinus after encountering a fire incident.

We continue to remind customers to post General Average Security and the necessary documents to ensure the cargo’s release.

Unfortunately, no further information available regarding the status of the containers/cargo from the last update. We continue to follow up with relevant stakeholders for any further development and we will share once more information is made available.