In a proactive effort to help alleviate congestion, ONE North America is encouraging our customers to divert inbound, local LA/LB containers to move inland by rail to IPI points. To further support this effort, ONE will be extending the waiver of the ‘Import Diversion Fee’ (Tariff rule ONEY-101.201) and related admin charges for any local LA/LB cargo changed to an IPI point via rail.

This is to inform you that MV MOL Charisma experienced engine issues, while en route from
Singapore to Laem Chabang for the vessel’s intended phase into East Coast 5 (EC5) Service.

The vessel is expected to return to Singapore for further inspection and necessary repairs.
We are currently waiting for the vessel owner's assessment of the vessel condition and will
advise further regarding her schedule and cargo arrangements once more information is
available.

This is to inform you that MV MOL Emissary, serving in our Trans-Atlantic 5 (AL5) Service,
experienced rudder issues while awaiting to berth at Los Angeles. The vessel is currently assisted by
the tugboat to move into inner anchorage in Los Angeles for further inspection before her berthing.
All reefer units onboard are working and are being monitored regularly.

Dear Valued ONE Customers,
As a follow up to our previous Customer Advisories regarding the Ports of Los Angeles and Long
Beach. The Port of Los Angeles and the Port of Long Beach announced today that consideration of the “Container Excess Dwell Fee” would be held off another week, until December 20th, 2021.

Ocean Network Express was notified of a systems outage within the eModal (Import Demurrage) portal that could impact the ability of payment and container release. In a proactive effort to limit disturbance in collecting your cargo, Ocean Network Express has implemented the below process in which you can request a release to then be invoiced after outgate. Container(s) will be investigated to see if they’ve been impacted by the outage.

Dear Valued ONE Customers,
As a follow up to our previous Customer Advisories regarding the Ports of Los Angeles and Long
Beach. The Port of Los Angeles and the Port of Long Beach announced today that consideration of
the “Container Excess Dwell Fee” would be held off another week, until December 13th, 2021.

As a follow up to our previous Customer Advisories regarding the Ports of Los Angeles and Long Beach. The Port of Los Angeles and the Port of Long Beach announced today that consideration of the “Container Excess Dwell Fee” would be held off another week, until December 13th, 2021.

Dear Valued ONE Customers,
As a follow up to our previous Customer Advisories regarding the Ports of Los Angeles and Long
Beach. The Port of Los Angeles and the Port of Long Beach announced today a further
postponement of the “Container Excess Dwell Fee”. After meetings today with U.S. Port Envoy John
Porcari, ocean liner companies and marine terminal operators, the two ports said the fee will not be
considered prior to December 6th, 2021.

As a follow up to our previous Customer Advisories regarding the Ports of Los Angeles and Long Beach. The Port of Los Angeles and the Port of Long Beach announced today a further postponement of the “Container Excess Dwell Fee.” After meetings today with U.S. Port Envoy John Porcari, ocean liner companies and marine terminal operators, the two ports said the fee will not be considered prior to December 6th, 2021.

<30 November 2021, Singapore> Ocean Network Express (ONE) will be releasing below new features in our ONE Mobile Application.

1. Schedule Inquiry
2. Push Notifications
3. Corporate News Articles - deferred release