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Advisory
Oct 17, 2023

ONE adds new service from Southeast Asia to India and Gulf (SIG)

Ocean Network Express is pleased to unveil a new addition to our extensive service
network connecting Southeast Asia with India and the Middle East.
The new SIG service will provide our customers with more frequency and
comprehensive connections to and from India West Coast and Middle East.
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Advisory
Oct 16, 2023

Customer Advisory - Notice of General Rate Increase for Trans-Pacific Westbound Trade

Effective November 15, 2023, the following DRY cargo GRI shall apply for all shipments moving under carrier "rail" or "rail/motor" service that is received in the United States, moving under a through rate.
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Advisory
Oct 16, 2023

ISRAEL SITUATION

Due to the recent developments in Israel, please click below for more information regarding our services within the region.
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Advisory
Oct 04, 2023

Customer Advisory - Notice of Surcharge Update - LWS - Update

The Amazon River remains facing a severe drought which has considerably reduced the river's water volume.

As a result, the container shipping capacity across the Amazon River is being reduced. All additional port charges related to holding the containers at transhipment port will be covered by LWS charges recently announced.
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Advisory
Sep 26, 2023

Customer Advisory - eModal Group 16 Launch

We are pleased to announce the latest group launch date and locations for ONE’s single standardized payment platform for all U.S./Canadian Import Port Demurrage payments.
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Advisory
Sep 25, 2023

ONE Finance NOW AVAILABLE ON ONE ECOMMERCE

With the ONE Finance portal, you can get a quick glance of your payment status, raise disputes, and enjoy a streamlined payment process.
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Advisory
Sep 25, 2023

Customer Advisory - Notice of Surcharge Update - LWS

In order to continuously provide a reliable service, ONE will implement below new surcharges. The new level will be applicable to/from Brazil (Manaus Port) due to the drought situation drastically reducing the water level in the Amazon river. The temporary surcharge will be applied across all trade lanes and services and will be valid till further notice.
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Advisory
Sep 25, 2023

Customer Advisory - Used Electric Vehicles with Lithium Battery Prohibition

Please note that effective November 1, 2023, for exports out of Canada and the United States, USED electric vehicles with lithium batteries will be prohibited until further notice.
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Advisory
Sep 12, 2023

Terminal change at Chennai on IO3 service

To ensure service quality, Ocean Network Express (ONE) is pleased to announce a change in
Chennai terminal on IO3 from the current DP World Chennai (CCT) to Adani Kattupali Terminal.
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Advisory
Sep 12, 2023

ONE adds new service from Northeast Asia to Pakistan and India (NPI)

Ocean Network Express (ONE) is pleased to unveil a new addition to our extensive service network connecting Northeast Asia and Pakistan/India.
The new service NPI will provide our customers with new direct connections and quicker transit-time.
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