Customer Advisory - Canadian West Coast Port Disruption Preparations

PDF version available here.

Canadian West Coast Port Disruption #2

Proactive Preparations

Dear Valued Customers,

We would like to inform you of the proactive measures Ocean Network Express (ONE) has implemented to mitigate any potential impact to your cargo in light of the potential disruption to  services calling Prince Ruppert and Vancouver, British Columbia starting Monday, November 4, 2024, due to the International Longshore and Warehouse Union (ILWU) Local 514 strike notice (port disruption) and British Columbia Maritime Employers Association (BCMEA) coastwide lockout notice.
 

NA Exports via Canada West Coast:

• Booking acceptance: 
  • ONE will continue to accept new bookings as usual for all container types and cargo natures until further notice. 
• Demurrage:
  • Coastal locations: There is no plan at this time to charge demurrage as long as the container is gated in on/after ERD as per ONE’s standard policy. 
  • Inland locations:  ONE does not charge demurrage at rail locations.
• Detention:
  • Coastal locations: ONE will stop the clock upon terminal work stoppage. 
  • Inland locations: ONE will charge detention as per standard process as long as the rail carrier accepts the export loads. ONE will stop the clock where the rail carriers have stopped accepting export loads.  

NA Imports via Canada West Coast:

• Booking acceptance: 
  • ONE will continue to accept new bookings as usual for all container types and cargo natures until further notice. 
• Demurrage:
  • Coastal locations:  ONE will stop the clock upon terminal work stoppage for the terminals. However, if the terminal changes its policy and restarts the clock, ONE will revisit our policy.
  • Inland locations: ONE will continue to charge line demurrage for operating reefer containers per standard policy.
• Detention:
  • Coastal locations: ONE will charge detention based on empty return availability. The clock will stop for locations where empty return is not available.
  • Inland locations: ONE will charge detention based on empty return availability. The clock will stop for locations where empty return is not available. 
  • Empty return location information can be found at this link.
• Change of Port discharge (COD): 
  • Requests to change port of discharge from Canadian west coast ports to the US ports are not accepted at this time.

ONE is closely monitoring developments and will provide updates to ensure you remain informed of any changes to your service. ONE will continue to update with the latest information as available.

Current/Potential vessels impacted:

*Vessel schedule is as of Nov 4th and subject to change. 

Sincerely, 

Ocean Network Express (North America) Inc.